Watching someone you love struggle with addiction is one of the hardest things a person can experience. We help families find answers, find programs, and find their footing — at no cost.
Find Your Starting Point
Every family's situation is different. Choose what fits best.
They need help right now — tonight, today. Active danger or overdose risk.
They deny there's a problem. You don't know how to reach them without pushing them further away.
They want help. You need to find the right program quickly before the window closes.
Active overdose or immediate danger is a medical emergency — not a treatment question.
Immediate Danger
Call 911
If they are unconscious, unresponsive, or in immediate danger. Stay on the line.
Suicide & Crisis
Call / Text 988
24/7 crisis support. Free, confidential. Trained counselors respond immediately.
Need a Bed Tonight
(754) 234-1450
Our advisors work nights and weekends for urgent placement needs.
If you suspect fentanyl exposure is a risk, having Narcan nearby can save a life. It is available without a prescription at most pharmacies. In an overdose: call 911 first, administer Narcan, then perform rescue breathing. Repeat every 2-3 minutes if no response.
When They're Not Ready
Denial is one of the hallmarks of addiction. It isn't stubbornness or a character flaw — it's part of the disease. Here's what actually works.
Community Reinforcement and Family Training (CRAFT) is the most rigorously studied family-based approach to getting a loved one into treatment. It focuses on changing how you interact with them — reducing enabling behaviors while reinforcing positive steps toward change.
Our advisors can help you plan a conversation, coordinate a structured intervention, or connect you with certified intervention professionals. No judgment, no scripts.
They Said Yes
Motivation is a window. When someone says they want help, the next 24–48 hours are critical. Here's exactly what to do.
We'll ask a few questions and narrow down the programs that fit — insurance, location, level of care needed. Takes 10 minutes.
We handle the benefits check in real time. You'll know exactly what's covered before committing to anything. No surprises.
We coordinate directly with the program — intake, logistics, paperwork. Same-day admission is often possible.
For You
You need support too. These resources are for family members — not just the person struggling.
Free peer support groups specifically for families and friends. Available online and in-person in most communities. Anonymous.
al-anon.org →The evidence-based alternative to traditional intervention — with therapist-guided or self-directed options for families at any stage.
craftforbetterlives.com →Science-based support for family members. Tools for managing your own wellbeing while supporting someone in recovery.
smartrecovery.org →For families who have lost someone to addiction. Grief from overdose loss is unique — specialized support through GRASP exists for you.
grasp.org →We're Here
Whether it's a crisis or you're just starting to look for answers — we pick up the phone, we listen, and we help. No cost. No judgment.