For Families & Loved Ones
Watching someone you love struggle with addiction is one of the hardest things a person can go through. We help families find answers, find programs, and find their footing — at no cost.
If they are in immediate danger — call 911.
For overdose: Call 911 immediately. If you have Narcan (naloxone), administer it. Stay on the line with emergency services.
988 Suicide & Crisis Lifeline
Call or text 988 — available 24/7
SAMHSA Helpline
1-800-662-4357 — free, confidential
We can help identify programs with immediate availability. Call us directly — our advisors work nights and weekends for urgent situations.
(561) 221-2240 — Call NowDenial is one of the hallmarks of addiction — it's not stubbornness or a character flaw. Here's what actually works.
Community Reinforcement and Family Training (CRAFT) is the most effective family-based approach for getting a loved one into treatment. It focuses on changing how YOU interact with them — reducing enabling behaviors while reinforcing positive steps. Studies show 74% of people enter treatment when family uses CRAFT.
Our advisors can help you plan a conversation, coordinate a structured intervention, or connect you with certified intervention specialists. No judgment, just guidance.
Talk to an Advisor — FreeWhen someone says they're ready, you need to move fast. Motivation is a window — here's how to make the most of it.
We'll ask a few questions and narrow down what programs are the right fit — insurance, location, level of care.
We handle the insurance verification. You'll know what's covered before committing to anything.
We coordinate directly with the program for a smooth, fast admission. No back-and-forth on your end.
You need support too. These resources are for you — not just your loved one.
Peer support groups specifically for families and friends of people with addiction. Free, anonymous, available online and in-person in most communities.
al-anon.org →The evidence-based alternative to traditional intervention. Learn the CRAFT method for helping a loved one who isn't ready — with therapist or self-guided options.
craftforbetterlives.com →Science-based support for family members. Tools for managing your own wellbeing while supporting someone in recovery or active addiction.
smartrecovery.org →For families who have lost someone to addiction. Grief from overdose loss is unique — specialized support exists for you.
GRASP — grasp.org →From Our Partners
Once your loved one is in treatment or in recovery, the OVERCOME app gives them daily tools to stay on track — check-ins, craving support, journaling, and community. Free, no account needed.
Learn About OVERCOME →